PRIVACY POLICY

Effective Date: July 17, 2026
Last Updated: July 17, 2026

Synergy Building Technologies respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Synergy Building Technologies, referred to as “Synergy,” “we,” “us,” or “our,” collects, uses, discloses, retains, and protects personal information when you:

• Visit synergybuildingtech.com
• Submit a consultation request
• Request an estimate or quotation
• Submit a product or service inquiry
• Download materials from the website
• Communicate with us by email, telephone, text message, or website form
• Purchase or inquire about a product
• Request project, installation, financing, or consultation assistance
• Otherwise interact with our website or services

This Privacy Policy applies only to personal information controlled by Synergy Building Technologies.

Separate financing providers, affiliated businesses, manufacturers, contractors, suppliers, installers, websites, platforms, and other third parties may maintain their own privacy policies.

1. Personal Information We Collect

The information we collect depends on how you interact with Synergy and the website.

A. Information You Provide Directly

You may provide information such as:

• Full name
• Company or organization name
• Job title
• Email address
• Telephone number
• Mailing address
• Billing address
• Shipping address
• Property address
• Project location
• Preferred contact method
• Product or service interests
• Property type
• Project type
• Project size
• Project condition
• Project timeline
• Project budget
• Product quantities
• Measurements
• Plans
• Drawings
• Specifications
• Photographs
• Videos
• Consultation requests
• Estimate requests
• Quotation requests
• Order information
• Delivery information
• Customer service communications
• Marketing preferences
• Questions, comments, and other information you choose to submit

Please do not submit Social Security numbers, banking credentials, credit card information, government identification documents, medical information, or other highly sensitive personal information through a general website form.

B. Information Collected Automatically

When you visit the website, Synergy or its website, hosting, analytics, security, and technology providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Device identifiers
• Approximate location derived from an IP address
• Referring website
• Pages viewed
• Links selected
• Files downloaded
• Dates and times of visits
• Time spent on pages
• Website interaction information
• Cookie identifiers
• Analytics information
• Website performance information
• Error and diagnostic information
• Security and fraud-prevention information

Synergy may use this information individually or in aggregated and deidentified form to understand website traffic, improve website performance, maintain security, and evaluate how visitors interact with the website.

C. Information from Other Sources

Synergy may receive information from:

• Synergy affiliates
• Product manufacturers
• Product suppliers
• Distributors
• Contractors
• Installers
• Engineers
• Architects
• Consultants
• Referral partners
• Financing providers
• Customers
• Property owners
• Project partners
• Publicly available sources
• Social media platforms
• Advertising platforms
• Customer relationship management providers
• Website analytics providers
• Email providers
• Telephone providers
• Hosting providers
• Other service providers

2. How We Use Personal Information

Synergy may use personal information to:

• Respond to inquiries
• Schedule consultations
• Schedule inspections
• Arrange meetings
• Prepare estimates
• Prepare quotations
• Prepare proposals
• Evaluate project requirements
• Evaluate product suitability
• Recommend products or services
• Process product orders
• Coordinate shipping and delivery
• Coordinate installation or project services
• Communicate about products, services, projects, or transactions
• Provide requested technical documents
• Provide product data sheets
• Provide safety data sheets
• Provide customer service
• Maintain customer and project records
• Manage warranties, complaints, or product issues
• Process payments through authorized payment providers
• Coordinate with manufacturers, suppliers, contractors, installers, consultants, and project partners
• Provide requested financing referrals
• Send marketing communications where permitted
• Measure website traffic and performance
• Improve website content
• Improve products and services
• Personalize website interactions
• Detect fraud or misuse
• Maintain website and information security
• Diagnose technical problems
• Enforce agreements and website terms
• Protect Synergy’s rights and property
• Protect customers, workers, and the public
• Comply with applicable laws and regulations
• Respond to subpoenas, court orders, and legal requests
• Establish, exercise, or defend legal claims
• Complete or evaluate a merger, financing, acquisition, restructuring, or transfer of business assets

Synergy will not use personal information for materially different purposes without providing any notice or consent required by applicable law.

3. Consultations, Estimates, and Project Coordination

When you request a consultation, estimate, quotation, inspection, recommendation, installation, delivery, service, or project assistance, Synergy may disclose relevant information to parties needed to evaluate, coordinate, or fulfill your request.

These parties may include:

• Product manufacturers
• Product suppliers
• Distributors
• Licensed contractors
• Installers
• Engineers
• Architects
• Consultants
• Freight carriers
• Delivery providers
• Testing providers
• Inspection providers
• Warranty providers
• Synergy-affiliated businesses
• Other project participants authorized by you

Synergy seeks to disclose only the information reasonably necessary for the applicable inquiry, transaction, service, or project.

4. Product Orders and Payments

When you purchase or request products or services, Synergy may collect information needed to process the transaction, including:

• Customer name
• Company name
• Billing address
• Shipping address
• Telephone number
• Email address
• Product selections
• Quantities
• Delivery instructions
• Invoice information
• Transaction history

Payment information may be processed by a third-party payment processor, bank, financing provider, or accounting platform.

Synergy may not directly receive or store complete payment card numbers, depending on the payment method and platform used.

Payment processors and financial institutions maintain their own privacy and security practices.

5. Financing and Financial Information

The website may provide information or links relating to financing, loans, project funding, tax incentives, rebates, credits, or Power Purchase Agreements.

Financing services may be provided by separate lenders, brokers, financing platforms, Synergy affiliates, or other third parties.

Unless expressly stated otherwise, Synergy does not collect detailed loan application information through its general website forms.

Detailed financing information may include:

• Social Security numbers
• Tax identification numbers
• Credit history
• Bank statements
• Financial statements
• Tax returns
• Income information
• Asset information
• Credit reports

When you visit a financing website or submit a financing application, the information you provide is governed by the privacy policy of the applicable financing provider or platform.

Synergy may share basic contact information, property information, project information, and requested financing details with a financing provider when you request or authorize a financing introduction.

Nothing in this Privacy Policy makes Synergy responsible for the privacy or security practices of a separate financing provider.

6. Cookies and Similar Technologies

The website may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies.

Cookies are small files placed on your browser or device.

Synergy may use the following types of cookies:

Essential Cookies

These cookies are necessary for website operation, security, navigation, and form functionality.

Preference Cookies

These cookies may remember language, display, cookie, or website preferences.

Analytics Cookies

These cookies help Synergy understand website visits, page views, traffic sources, downloads, user interactions, and website performance.

Security Cookies

These cookies help detect fraud, abuse, unauthorized access, or technical threats.

Marketing Cookies

Where activated and legally permitted, these cookies may help measure advertising performance or deliver relevant marketing content.

You may manage cookies through the website’s cookie notice or your browser settings.

Blocking or deleting cookies may affect website functions, preferences, forms, or performance.

7. Do Not Track and Global Privacy Control

Internet browsers may provide “Do Not Track” settings. Because there is not a single consistent legal or technical standard for ordinary Do Not Track signals, the website may not respond to those signals.

Where required by applicable law, Synergy will seek to recognize legally valid universal opt-out preference signals, including Global Privacy Control signals, for activities legally classified as the sale or sharing of personal information.

8. How We Disclose Personal Information

Synergy may disclose personal information to the following categories of recipients.

Service Providers

These may include providers of:

• Website hosting
• Cloud storage
• Email services
• Telephone services
• Text messaging services
• Customer relationship management systems
• Analytics
• Cybersecurity
• Document management
• Accounting
• Payment processing
• Scheduling
• Marketing
• Technical support
• Data backup

Service providers are expected to use personal information only for authorized business purposes, subject to applicable contracts and laws.

Manufacturers, Suppliers, and Project Partners

Synergy may disclose information to parties that help quote, supply, manufacture, deliver, install, inspect, support, warrant, or service a product or project.

Affiliates

Synergy may disclose information to related or affiliated businesses that provide construction, energy, financing, consulting, administrative, marketing, or operational services.

Professional Advisers

Synergy may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers.

Government and Legal Recipients

Synergy may disclose information to government agencies, courts, regulators, law enforcement, or other parties where:

• Disclosure is required by law
• Disclosure is required by legal process
• Disclosure is necessary to protect legal rights
• Disclosure is necessary to prevent fraud
• Disclosure is necessary to address a security threat
• Disclosure is necessary to protect a person’s safety

Business Transaction Recipients

Synergy may disclose information in connection with a proposed or completed merger, acquisition, financing, bankruptcy, restructuring, investment, sale, or transfer of assets.

Parties You Authorize

Synergy may disclose information to another person, company, contractor, financing provider, consultant, or project participant when you request or authorize the disclosure.

9. Sale and Sharing of Personal Information

Synergy Building Technologies does not sell personal information in exchange for money.

Synergy does not knowingly use personal information collected through the website for cross-context behavioral advertising.

Synergy may disclose information to service providers, affiliates, manufacturers, suppliers, contractors, installers, consultants, and project partners for operational and business purposes described in this Privacy Policy.

These disclosures are not intended to constitute the sale of personal information.

If Synergy’s website technologies or data practices change in a way legally defined as selling or sharing personal information, Synergy will update this Privacy Policy and provide any required opt-out method.

10. Marketing Communications

Synergy may send emails concerning:

• Products
• Services
• Construction technologies
• Project solutions
• Industry updates
• Company news
• Promotions
• Events
• Technical materials
• Financing resources

Marketing communications will be sent only where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting Synergy.

Unsubscribing from marketing communications does not prevent Synergy from sending nonmarketing communications concerning:

• An existing inquiry
• A product order
• A quotation
• A project
• A delivery
• An appointment
• A warranty
• A safety notice
• A customer service matter
• A legal obligation

Synergy will send marketing text messages only where legally appropriate consent has been obtained.

You may withdraw consent to marketing text messages using the instructions provided in the message. Message and data rates may apply.

11. Data Retention

Synergy retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The type of information
• The nature of the customer relationship
• The status of an inquiry or project
• Product warranty requirements
• Transaction and accounting requirements
• Tax requirements
• Insurance requirements
• Safety requirements
• Legal obligations
• Regulatory obligations
• Contractual obligations
• Existing or anticipated disputes

Synergy may retain information to:

• Respond to inquiries
• Maintain transaction records
• Maintain project records
• Provide products and services
• Support warranties
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with legal obligations
• Establish, exercise, or defend legal claims

When information is no longer reasonably required, Synergy may delete, destroy, anonymize, or aggregate it.

12. Information Security

Synergy uses reasonable administrative, technical, and physical safeguards intended to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Theft
• Misuse
• Alteration
• Destruction

Security safeguards may include access controls, password protections, secure service providers, system monitoring, data backups, staff procedures, and other appropriate measures.

However, no website, electronic transmission, storage system, database, or security method is completely secure.

Synergy cannot guarantee absolute security.

You should avoid transmitting highly sensitive information through general website forms or unencrypted email.

13. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information Synergy maintains about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request information about how personal information is collected, used, or disclosed
• Obtain a portable copy of certain personal information
• Opt out of certain sales or sharing of personal information
• Opt out of targeted advertising
• Limit certain uses of sensitive personal information
• Withdraw consent where processing depends on consent
• Appeal the denial of a privacy request
• Be free from unlawful discrimination for exercising privacy rights

These rights may be subject to legal exceptions.

For example, Synergy may retain information that is reasonably necessary to:

• Complete a transaction
• Provide a requested product or service
• Maintain warranty or safety records
• Detect security incidents
• Prevent fraud
• Comply with law
• Enforce contracts
• Exercise legal rights
• Defend legal claims

14. California Privacy Rights

This section applies to California residents to the extent the California Consumer Privacy Act, as amended, or another applicable California privacy law applies to Synergy’s processing activities.

Right to Know and Access

California residents may request information concerning:

• The categories of personal information collected
• The categories of sources from which information was collected
• The business or commercial purposes for collecting, using, selling, or sharing information
• The categories of recipients to whom personal information was disclosed
• The specific pieces of personal information maintained about the individual

Right to Delete

California residents may request deletion of personal information collected from them, subject to applicable legal exceptions.

Right to Correct

California residents may request correction of inaccurate personal information.

Right to Opt Out

California residents may request to opt out of the sale or sharing of personal information.

Synergy does not currently sell personal information for monetary consideration or knowingly share personal information for cross-context behavioral advertising.

If this practice changes, Synergy will provide a legally required opt-out method.

Right to Limit Sensitive Personal Information

Where applicable, California residents may request that a business limit certain uses or disclosures of sensitive personal information.

The general Synergy website is not intended to collect sensitive personal information for purposes requiring a right-to-limit mechanism.

Right to Nondiscrimination

Synergy will not unlawfully discriminate against you because you exercise an applicable privacy right.

Authorized Agents

You may authorize another person or organization to submit a privacy request on your behalf.

Synergy may request proof of the agent’s authority and may need to verify your identity directly.

Verification

To protect personal information, Synergy may request information reasonably necessary to verify your identity and locate relevant records.

Information submitted for verification will be used only to process and protect the privacy request.

15. California Shine the Light

California residents may request certain information concerning disclosures of personal information to third parties for their direct-marketing purposes.

Requests may be submitted using the contact information at the end of this Privacy Policy.

Please include “California Shine the Light Request” in the subject line or written request.

16. Submitting a Privacy Request

Privacy requests may be submitted through the following methods:

Email: info@synergybuildingtech.com
Telephone: (805) 457-9019

Mail:

Synergy Building Technologies
Attn: Privacy Request
4500 Park Granada
Calabasas, California 91302

Please describe the privacy right you wish to exercise and provide enough information for Synergy to reasonably identify the relevant records.

Synergy will respond within the period required by applicable law.

Where legally permitted, Synergy may deny or limit a request and will provide an explanation.

17. Children’s Privacy

The website is intended for business professionals, contractors, developers, property owners, purchasing professionals, and adults seeking construction-related products or services.

The website is not directed to children under 13 years of age.

Synergy does not knowingly collect personal information online from children under 13.

If Synergy learns that personal information from a child under 13 has been collected, Synergy will take reasonable steps to delete it.

A parent or legal guardian who believes a child has submitted personal information may contact Synergy using the information at the end of this Policy.

18. Third-Party Websites

The website may contain links to websites operated by manufacturers, suppliers, affiliates, financing providers, social media platforms, document hosts, analytics providers, and other third parties.

This Privacy Policy does not govern the privacy or security practices of those third parties.

You should review the privacy policy of each third-party website or service before providing personal information.

Synergy is not responsible for the privacy practices, content, security, or operations of third-party websites.

19. International Visitors

Synergy Building Technologies is based in the United States.

Information submitted through the website may be processed, transferred, or stored in the United States or in other locations where Synergy’s service providers operate.

Privacy and data protection laws in those locations may differ from the laws in your country.

By submitting information to Synergy, you acknowledge that information may be processed in the United States, subject to applicable law.

20. Changes to This Privacy Policy

Synergy may update this Privacy Policy to reflect changes in:

• Website functions
• Products
• Services
• Vendors
• Technology
• Business practices
• Privacy practices
• Legal obligations

The revised Privacy Policy will be posted with an updated “Last Updated” date.

Synergy will provide additional notice where required by law.

21. Contact Information

Questions, concerns, complaints, and privacy requests may be directed to:

Synergy Building Technologies
Attn: Privacy
4500 Park Granada
Calabasas, California 91302
Telephone: (805) 457-9019
Email: info@synergybuildingtech.com